Telehealth

or

Online Counseling

Why online when I could see someone in person?

My counseling is face to face, via a secure HIPAA certified video chat software. Online counseling offers convenience for both client and counselor. Counseling can be a difficult and time-consuming process. Setting aside time for driving, childcare, or getting away from work can be a barrier to getting help. Now you can do counseling from the comfort of your own home, a bench in the park, or in your car on break, all simply using your cell phone or laptop. Greater convenience leads to fewer cancellations, ultimately improving the outcome  of counseling with higher appointment consistency. This also opens up my practice to everyone in the state of Idaho. I've had clients from Coeur d'Alene, Moscow, and the Camas Prairie, to Boise,Twin Falls and Pocatello. 

As with any method, there can be drawbacks. The major one here being technological difficulties. Sure enough these can be frustrating, but these instances are usually concentrated in the first couple of sessions as you learn how the online system works. It is less time spent than driving and trying to find a counseling office each week. I use a state-of-the-art online secure tele-therapy program called SimplePractice which makes this process as easy and simple as possible (see video below).

Finally, the only real drawback is not being in the room together. As a counselor it is helpful to clearly see non-verbal cues of clients which the camera may not always pick up. However, I believe this can be mitigated by a more cooperative effort between counselor and client as I may ask you directly to tell me what's going on in the room or have you reposition the camera from time to time. 

Overall these few potential difficulties do little to impinge the counseling process, while the convenience of online counseling greatly aids in helping us meet regularly to work on your life.